Our care Emergency & Short-Term Placements for Children with Complex Needs Haven House as a Place of Safety A trusted provider of short-term, emergency and planned care for children with life-limiting and complex conditions.At Haven House Children’s Hospice, we understand how challenging it can be for local authorities and social workers to find the right emergency or short-term placement for children with high levels of medical complexity. Our nurse-led, family-centred environment offers a safe and therapeutic setting for children who require specialist support, whether in a crisis situation or as part of a planned package of care. We welcome social care-funded placements, including emergency, respite and stabilisation packages for: • Children with complex healthcare needs• Children with life-limiting or life-threatening conditions• Children experiencing placement breakdown or in transition between care settings• Children with palliative care needs who require short-term residential support What We Offer • 24/7 nursing care from experienced children’s palliative care professionals• A calm, therapeutic setting designed around sensory regulation, emotional wellbeing, and medical safety• Specialist equipment and facilities, including hoists, profiling beds, and medical-grade care• A fully accessible, home-from-home environment with gardens, play areas, and private bedrooms• Emotional support and keyworking for families and carers throughout the placement• Proven partnership working with local authorities, fostering teams and healthcare providers• Full Transition support onwards to next placement Why Choose a Children’s Hospice? Many social workers and commissioners may not realise that children’s hospices can meet a broad range of social care needs, not just end-of-life care. At Haven House, our clinical and social care teams work together to provide highly personalised, flexible placements that help: • Avoid hospital admissions for medically fragile children• Stabilise placements that are at risk of breakdown• Support discharge planning from acute or specialist settings• Bridge gaps during transitions in care or family crises We are CQC registered and have a strong track record of working in partnership with social care, health and education teams to deliver safe, responsive care. Real-Life Impact “This placement made all the difference. It allowed us time to stabilise a very complex situation and avoid hospitalisation. The team at Haven House worked closely with us and understood both the child’s medical and emotional needs.” Local Authority Children's Social Worker Make a placement enquiry We accept referrals from: • Local authority social care teams• Children's continuing care or complex needs panels• Hospital discharge teams and community paediatric services To make a referral or discuss a potential placement: Call us: 0208 498 5852Email us: [email protected] Download our referral form We aim to respond to all enquiries within 24 hours. Fees and FundingWe are registered with several local authorities and can provide fee quotes upon request. We also welcome framework agreements or block-purchase discussions. Location and FacilitiesHaven House is located in beautiful woodland surroundings in Woodford Green, East London, with excellent transport links across North and East London, Essex and Hertfordshire. Our facilities include: • Fully accessible bedrooms• Children’s kitchen, sensory room, therapy spaces• Woodland play areas and gardens• Family accommodation (if needed) Working in partnership to meet urgent needs with compassion, skill, and dignity.