Where does the event start and finish?

The event starts and finishes at Bury Road Car Park, Chingford Plain, E4 7QJ. All routes are circular, so you will finish back where you started.

What time do I need to be there? 

16km cyclists arrive at 9:30am and set off at 10.00am.

10km cyclists arrive at 9:45am and set off at 10.15am.

Do I need to wear a helmet?

Yes. For your safety, all cyclists must wear a helmet while taking part in the event.

Is there a minimum age to take part?

All participants under the age of 16 must ride with a responsible adult. It is the responsibility of the accompanying adult to decide whether the child is capable of completing their chosen route safely and comfortably.

Can I change what distance I want to do? 

Yes. If you decide that another route is more suitable, you can change your distance on the day. Please make sure you join the correct start time for your chosen route.

How do I get to the event? 

Cycling to the event: Please make your way directly to Bury Road Car Park and register on arrival.

By public transport: Chingford Station (Weaver Line) is the nearest station. From there, it is a short cycle to the event site.

By car: There is a large car park available at the start and finish area. Please note that parking charges apply.

What should I bring?

We recommend bringing:

• A bike suitable for off road trails
• A cycling helmet
• A water bottle
• Weather-appropriate clothing
• Any medication you may need
• A fully charged mobile phone

Will the routes be signposted?

Yes. All routes will be clearly signposted and supported by Haven House staff and volunteers along the way.

Will refreshments be available?

Water and light refreshments will be available at the event. We also recommend bringing your own water bottle to stay hydrated throughout your ride.

What happens if it rains?

The event will go ahead in most weather conditions, so please come prepared for the forecast. In the unlikely event of severe weather affecting the event, participants will be contacted directly.

Do I need to fundraise?

The Haven House Bike Ride is a fundraising event and every pound raised helps us provide specialist care and support to seriously ill children and their families.

We ask participants to aim for a fundraising target of £75 per person or £150 per family. Your sponsorship will help us continue providing vital care, respite and support to local families when they need it most.

Setting up a fundraising page is quick and easy, and many participants find that friends, family and colleagues are keen to support them once they share their story and fundraising link.

Thank you for helping us make a difference to the children and families supported by Haven House Children's Hospice.

How do I set up a fundraising page?

Set up your JustGiving page by visiting https://justgiving.com and clicking 'Start fundraising'.

Once it's set up, send your fundraising page link to your friends and family, post it on your social media accounts, and tell everyone why you're supporting Haven House Children's Hospice.

How does this event help the hospice? 

Every year Haven House's team of specialist nurses care for over 300 seriously ill children in our community. The support we provide to these families is completely free. Together, we can provide care and support for families going through the most challenging times imaginable. It costs £9 million each year to keep our hospice running. All the money you raise helps us keep our doors open to hundreds of families in our community. 

Will photographs be taken?

Photographs and videos may be taken throughout the event and used by Haven House for promotional purposes. If you have any concerns about photography, please speak to a member of staff on the day.

Who can I contact if I have another question?

If you have any other questions, please contact the Events Team at [email protected] and we'll be happy to help.