Ian Ailles Ian Ailles was the Director General of the House of Commons, House of Commons Commissioner and Chair of the Commons Executive Board. Expand Ian has worked in complex, customer facing organisations, in both the public and private sectors. He is a qualified accountant and has worked in a wide range of service industries in the UK and Overseas. The majority of his career has been in the travel and leisure industries, performing CEO, MD, COO and CFO roles with listed UK and US companies. Outside the travel industry he has held executive, non-executive and consultancy roles for charities, start-up ventures and large organisations in sectors including the NHS, education, care homes, IT and banking. He continues to hold a number of non executive roles. Ian holds the post as Chairman at Haven House. Ian lives in Hertfordshire and is married with two daughters.
Simon Boston Simon is Treasurer of Haven House and chairs the Finance and Resources Committee. Expand Simon has been a chartered accountant for 20 years, having spent several years at PwC before taking on a number of financial and commercial roles in industry. He has spent the last 10 years as a CFO in multi-site businesses in both the restaurant sector and more recently at a fast-growing flexible workspace business.
Rachel Brodie Rachel decided to become a trustee due to her personal connection to Haven House. Rachel’s son Isaac was born in 2016 with a mass on his brainstem that was sadly untreatable and incurable. Expand Rachel Brodie joined our board in 2021. Rachel’s career has seen her work in educational publishing and for the last ten years in large-scale B2B exhibitions and conferences, most recently as Divisional Managing Director at Hyve Group. Rachel decided to become a trustee due to her personal connection to Haven House. Rachel’s son Isaac was born in 2016 with a mass on his brainstem that was sadly untreatable and incurable. Rachel and her husband Steven spent Isaac’s precious final days together at Haven House. Rachel hopes that her personal experience with our hospice will enable her to share helpful insights into the future development of the support services we offer to carers. Rachel will also be a familiar face around the hospice meeting regularly with families at our coffee mornings. “I became a trustee because I am passionate about community engagement and because Haven House holds a special place in my heart. I am keen to support the wonderful Haven House team as they continue to grow, develop and shape the future of care. The care that we received from Haven House throughout Isaac's short life was absolutely wonderful, and it's hard to put into words just how much of a difference this made to us, transforming an absolutely impossible time into something bearable and, at times, truly incredible. We were able to spend Isaac's last hours in private together, holding him close, singing to him, praying for him and making sure he knew he was loved and cherished more than anything. I hope my personal experience, together with my professional experience, means I can be a supporter, advisor, challenger and advocate for the hospice and contribute to its future success.”
Charlotte Clements Charlotte is a Consultant Paediatrician and Clinical Director at North Middlesex Hospital. Expand Charlotte specialises in paediatric emergency medicine and has worked at North Middlesex Hospital since 2017 (having previously trained in many London hospitals over the previous decade). She has been Clinical Director for Children's Services since 2023. She is passionate about delivering high quality, equitable services for children and their families and ensuring there are effective pathways for babies, children, and young people to get the support they need. She lives locally with her husband and daughter.
Will Cooke Will combines years of strategic marketing & communications with first-hand lived experience of the vital service that Haven House provides to families. Expand Will combines years of strategic marketing & communications with first-hand lived experience of the vital service that Haven House provides to families. Haven House has helped care for his son Dylan, who is one of only a handful of children who suffer from a rare neurodegenerative and severely life-limiting condition called Sandhoff disease. The family has built close bonds with Haven House across respite, mental health support, yoga, music, hydrotherapy, as well as finding a much loved community of peers. Professionally he has helped some of the world's biggest and best loved brands craft award winning and attention worthy marketing campaigns. As a strategist he's constantly searching for the insight that will make a meaningful difference to business, brand and audience. He has served on management boards for several global communication agencies and brings a truly integrated mindset with experience across paid, earned and owned marketing channels.
Nick Hilder Nick is a Managing Director at Man Group, a leading investment management company, where he heads up Global Client Relations and works with investors around the world. Expand Nick is a Managing Director at Man Group, a leading investment management company, where he heads up Global Client Relations and works with investors around the world. Nick has spent his career in investment management, helping institutional clients achieve their financial goals. Before joining Man Group in 2018, he held senior roles at firms including Insight Investment and BlackRock and began his career as a consultant at Mercer. Nick's journey with Haven House Children's Hospice started with volunteering in one of their retail shops, but his commitment deepened as he became increasingly involved in fundraising activities. He ultimately joined the board as a trustee, where he now applies his financial expertise and helps partner on philanthropic initiatives.
Lucy Mavers Lucy is Head of Not for Profit Appointments at an Executive Search agency and has been recruiting C suite, board and senior leadership roles for over 12 years. Expand Lucy is Head of Not for Profit Appointments at an Executive Search agency and has been recruiting C suite, board and senior leadership roles for over 12 years. She works extensively in the hospice and broader health and social care sectors, providing consultancy, advice and recruitment assistance to boards and senior leadership teams across the UK. Lucy joined the Haven House board as a trustee in 2023 and sits on the Integrated Service Development Committee. She grew up in South Woodford and lives locally with her partner & son.
Louise Morton Louise is Chief Nurse at the Royal National Orthopaedic Hospital NHS Trust, and Visiting Clinical Professor at Middlesex University. Expand Louise is Chief Nurse at the Royal National Orthopaedic Hospital NHS Trust, and Visiting Clinical Professor at Middlesex University. She is a children’s nurse with many years experience in senior roles across acute, community/mental health and specialist/tertiary services, as well as at Health Education England (HEE). Louise has significant experience in nursing leadership, operational and education roles, and clinical specialisms including gastroenterology, immunology, and safeguarding. She holds an MSc in Nursing. Louise was the clinical lead for the NHSE CapitalNurse Early Careers Programme, introducing the highly successful London Preceptorship Framework; more recently working with the Regional Chief Nurse and project team to implement the national preceptorship programme, on behalf of NHSE. Louise has a particular interest in education, practice development and advanced practice, including several international education initiatives, and in improving communication skills with children and young people - whilst Assistant Director of Education at Great Ormond Street Hospital, Louise established the Me first project, and is a keen supporter of the national We Can Talk programme.
Dee Mullner Dee lives locally and is a senior Human Resources professional with over 19 years working in the NHS. Expand Dee lives locally and is a senior Human Resources professional with over 19 years working in the NHS. Her current appointment is with Barts Health NHS Trust where she leads on Trust HR policies, overseeing employee relations cases, working in partnership with trades unions, leading on freedom to speak up and running the Trust’s mediation service. Her specialist area of interest is in coaching and training line managers.
Liesbeth Newman Liesbeth is a retired investment professional, having worked for over twenty years in the City. Expand Liesbeth is a retired investment professional, having worked for over twenty years in the City. Since retiring from finance, she has been involved in the charitable space, with a focus on helping children whose circumstances require specialist care. Previously she has done volunteer work for the Chigwell Riding Trust, and she is now Vice-Chair of the board of governors of New Rush Hall School. She has a keen interest in health, fitness and wellbeing.
Dilini Rajapakse Dilini is a medical consultant paediatrician specialising in paediatric palliative care and chronic pain medicine at Great Ormond Street hospital (GOSH). Expand Dilini has been at GOSH since 2007 and trained in paediatrics in London. In this role she has worked closely with the clinical team at Haven House children’s hospice, the local community and hospital teams supporting children, young people and their families. Dilini is experienced in delivering safe paediatric palliative care through collaborative partnerships, research and development and interdisciplinary training and education. She is committed to raising awareness about children’s palliative care and their unique experiences in life.
Zebina Ratansi, MBE, RN, MSc Zebina Ratansi, MBE, RN, MSc, retired Director of Nursing. Expand I am originally from Tanzania but have lived in England since I was 15 years old. London has been my home for many years. I began my nursing career as an Enrolled Nurse at St George’s Hospital. I specialized in neurosciences at Atkinson Morley’s Hospital and later completed the conversion course to become a registered nurse. I then specialised in Critical Care Nursing and worked in several London hospitals. In 1997, I joined the Liver Unit at King's College Hospital and subsequently took on various senior Nursing Leadership roles. At King’s, I contributed to a chapter in the liver nursing textbook “Liver Disease: Essential Guide for Nurses and Health Care Professionals 2009.” During my time at King’s, one of my responsibilities was overseeing the responsiveness to patient deterioration. I introduced electronic vital signs recording and a track and trigger system. I also set up a critical care outreach team, called the I-mobile” team in response to maximising responsiveness to the deteriorating patient. In April 2016, I joined Barts Health as the Director of Nursing for Whipps Cross Hospital. My remit was to ensure the delivery of safe and compassionate care under good governance. As part of the senior leadership team at Whipps Cross, I led the clinical improvement journey and was instrumental in the hospital's improved CQC rating. During the COVID-19 pandemic, I led the London Region's response to increasing capacity and capabilities, providing structure and protocols for nursing resources and care delivery models. I was privileged to receive Member of British Empire (MBE) award for services to Nursing Leadership in June 2023, Silver Nursing Award from the Chief Nurse of England in 2022, Cavell Star June 2025 and Lifetime Achievement award from Bart’s Health on International Nurses Day May 2025. Unfortunately, I also witnessed the emergence of corridor care in emergency department within acute hospitals, which was one of the most upsetting and disturbing care situations I have encountered in my career. After 40 years of nursing, I retired from my post as Director of Nursing in July 2025. Throughout my career, I have been a committed nurse and believe that nurses play a pivotal role in patient outcomes and service improvements.
Stuart Rose Stuart has chaired a number of consumer businesses mostly for Private Equity investors. Expand Stuart has chaired a number of consumer businesses mostly for Private Equity investors. Current chairmanships are Cass Art and RMS International.
Hugh Thompson Hugh Thompson has been a fundraiser for over 25 years with several different charities Expand Hugh Thompson has been a fundraiser for over 25 years with several different charities, mainly in the healthcare and hospice sector, including over ten years’ experience of fundraising for children’s hospices. He is a former Trustee of the Association of Children’s Hospices (now Together for Short Lives). Hugh is married with two sons at University and in his spare time he plays hockey and the occasional round of golf.